Access Problems (Voyager)

Library Technical Services > Procedures & Documentation > Voyager General Information > Access Problems

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Voyager General Information
- Access Problems
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Scope: If you are unable to access Voyager clients, or if the system will not let you save or update records, report the problem according to the following instructions:

Contact: Jim Leblanc

Date last reviewed: 03/31/06

Date of next review: October 2006

Monday-Friday, 7:00-5:00

Follow departmental guidelines or send an e-mail to CUL-LIBSYS-L and TSVOYAGE-L.

Weekends, Holidays, and Weekdays After Hours

Phone the Cornell Network Operations Center (NOC) at: 5-9900. In addition, send an e-mail to TSVOYAGE-L to indicate that you have reported the problem.

Regularly Scheduled Voyager Downtime

For regularly scheduled downtime, see the Current keywork index regeneration and system backup schedule.